Shipping Policy: Delivering Your Treasures with Care

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At Kenza, we understand that receiving your order is an eagerly awaited moment. Our shipping process is designed to ensure your order reaches you safely, efficiently, and with the utmost attention to detail.

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Production and Timelines:

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Your satisfaction is our priority, and our production process reflects this commitment. Once your order is placed, our skilled artisans begin crafting your items with precision and care. This process typically takes approximately 3 weeks, though please note that during peak periods, it may take slightly longer.

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Global Shipping Points:

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Your order is dispatched from our production centers in Dubai and Turkey. 

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Swift and Reliable Shipping Options:

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To cater to your specific needs, we offer two shipping options:

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1. DHL Express: Receiving your order within just 3 days from shipment. Our partnership with DHL ensures a speedy and secure delivery that aligns with your expectations.

2. Cargo Shipping: For a more economical option, we offer cargo shipping, which typically takes around 10 days. This budget-friendly choice provides you with flexibility while still delivering your order with the same care.

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Shipping Cost and Payment:

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Shipping fees are determined by the weight of your order. You'll only be charged for shipping once your products are ready for dispatch. Please note that shipping charges are separate from your product purchase.

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Estimates and Inquiries:

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Curious about the shipping cost for your order? We're here to help. Feel free to reach out to us at info@kenza.world or connect with us via our live chat before finalising your order. Our team will gladly provide you with an estimate based on the specifics of your purchase.

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Your satisfaction matters, and we're dedicated to ensuring your order reaches you in pristine condition and within your preferred timeframe. Kenza is committed to making your shopping experience exceptional from start to finish.

Thank you for entrusting us with your modest fashion journey. We eagerly anticipate the moment you receive your beautifully crafted pieces from Kenza.