Privacy policy

PRIVACY STATEMENT

​

At KENZA, we are committed to protecting your privacy and ensuring that your personal information is treated securely and responsibly. This privacy policy explains how we collect, use, and share your personal information when you visit our website, www.kenza.world (the "Site").

COLLECTION AND USE OF PERSONAL INFORMATION

We may collect the following types of personal information when you visit the Site:

• Contact information, such as your name, email address, and telephone number

• Demographic information, such as your age, gender, and interests

• Transaction and billing information, such as your payment method and billing address

• Technical information, such as your IP address and browser type

We may use your personal information for the following purposes:

• To process and fulfil your orders

• To respond to your inquiries and provide customer service

• To send you marketing and promotional materials, if you have opted in to receive such communications

• To personalise your experience on the Site

• To improve the Site and our products and services

• ​

SHARING OF PERSONAL INFORMATION

We may share your personal information with third parties in the following circumstances:

• With service providers, such as payment processors and fulfilment centres, to assist us in processing your orders and providing the Site and our services

• With business partners, such as affiliates and vendors, for marketing and promotional purposes, if you have opted in to receive such communications

• In response to legal requirements, such as a subpoena or court order, or to protect the rights, property, or safety of KENZA, our customers, or others

We may also share non-personal information, such as aggregated data or anonymised data, with third parties for research and analytical purposes.

​

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and other tracking technologies to improve your experience on the Site and to understand how our customers use the Site. You can disable cookies in your browser settings, but doing so may affect the functionality of the Site.

SECURITY OF PERSONAL INFORMATION

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.

​

CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review the privacy policy whenever you access the Site to stay informed about our collection, use, and sharing of personal information.

​

CONTACT US

If you have any questions about this privacy policy or our treatment of your personal information, please contact us at info@kenza.world.